Contact information

Contact Information

If you have any questions about your order, our products, shipping, returns, or refunds, you can contact Pavory through our customer support email.

Customer Support Email

support@pavorygroup.com

When contacting us, please include your order number and the email address used at checkout so we can help you faster.

Response Time

We aim to respond to customer inquiries within 1–2 business days.

Response times may be longer during weekends, holidays, or periods of high order volume.

Order Support

For order-related questions, please include:

• Your order number
• The email address used at checkout
• A clear description of your question or issue
• Photos, if your item arrived damaged, defective, or incorrect